Onedrive causing pc to freeze. Clicking on it does nothing.
Onedrive causing pc to freeze 0716. 0. Adobe Acrobat Pro 2020 (Classic) Version 2020. This article will help you get OneDrive working again. Apr 11, 2024 · I am sorry to hear the Constant OneDrive sync is slowing down your computer. Dec 11, 2018 · Hi GonWild, To help us narrow down the problem, please temporary move the empty files out of the OneDrive sync folder, then drag them back to the sync folder one by one to see if the problem persists. you will find it in this path: HKEY_CURRENT_USER\Software\Microsoft\OneDrive Expand Microsoft folder click on the "arrow", inside you'll see the OneDrive folder, click with "Right-Click" over OneDrive folder and delete all. I have already attempted to repair the Microsoft Office 365 suite, but this did not resolve the issue. On my taskbar, the OneDrive cloud has a red x on it. Apr 7, 2025 · Reboot Your Computer: A fresh restart of your computer can resolve many temporary glitches that might cause software to freeze. Resetting Microsoft OneDrive can sometimes resolve sync issues and resets all OneDrive settings. I hope that you are keeping safe and well! Sincerely, Waqas Muhammad Mar 17, 2021 · Hello, We have recently noticed an issue that is happening in both Onedrive and Sharepoint folders that are synced locally. Step 1. 30005 Dec 2, 2024 · Download the latest version of OneDrive from here: OneDrive release notes - Microsoft Support. com Jan 18, 2022 · Fix OneDrive Keeps Crashing in Windows 10; OneDrive, also known as Microsoft OneDrive, is actually a file hosting service first released in August 2007. Welcome to the Microsoft community. This process only remove OneDrive configuration, the data will be fine. 2. Microsoft Windows 10 Education, Version 10. , System Model XPS 15 7590, System Type x64-based PC. OneDrive offers a place for easy file storage, sharing, and synchronizing. Then reinstall OneDrive from a fresh download here: Dec 22, 2024 · Lastly, my initial thought is that the OneDrive module files may be corrupted, which could be causing the freeze. I've restarted my computer, explorer, cleared the explorer cache, run sfc/scannow, and nothing has worked. Please try to see the sub-processes or thread which causes freeze using Process explorer. 0605. Check Other Applications: Rule out that the issue isn’t with your entire operating system by checking if other applications are running smoothly. Large Files Syncing: When you try to sync multiple files or large files at once, OneDrive may overload and freeze. May 28, 2016 · 6. Reinstall OneDrive and sign in to your account. With OneDrive, you can sync files and folders between your computer and the cloud, so you can get to your files from anywhere - Aug 6, 2024 · Sometimes, logging out of your OneDrive account and logging back in can resolve the issue. But this keeps happening. The PC is not overclocked apart from XMP. Every time a user wants to save a file to OneDrive ( Update an existing file or save a new one ) Word/Excel freeze (Depending on the app that being used ) , and the only way to "solve" it is to kill Office . All of these issues have been happening during gaming or under load. OneDrive is built-in to Windows 11 by default. 121. We use the standard internet shortcuts a lot in our company and when these shortcuts are not available locally - i. If OneDrive crashes in the Clean Boot state, the problem lies somewhere else. Reset OneDrive. Disable unnecessary startup programs to help your computer run more smoothly. On your computer, right-click the OneDrive icon in the system tray, select Settings, then Account, and click Unlink this PC. Jul 23, 2024 · Here is a link to the event viewer files on onedrive. they haven't downloaded from the cloud - when we try and double click to open the shortcut will download but instantly freezes explorer and then crashes Jun 18, 2018 · Try opening Word in safe mode and see if it freezes then. using version 21. You might try turning off the "Preview pane" in Windows Explorer before clicking on any OneDrive drives. Hope it helps. Sep 25, 2023 · May I know when OneDrive freezes it is syncing or sync completed? you can check it by clicking cloud icon in your taskbar. Clear Cache and Cookies: See full list on support. ©2025 Microsoft Privacy statement Feb 14, 2024 · May I ask if you have another pc/machine? if possible, could you sign-in Office apps on another pc and verify the result with us, it will help for us to narrow down your problem. The problem first appeared after the latest Patch Tuesday updates, Apr 21, 2023 · When there are more than 300,000 synced files in the Dropbox folder on Windows File Explorer, Dropbox's performance will start to decrease and influence the performance of computer. 143. Other users are not affected. Press Windows key and R . Feb 22, 2025 · And after a round or two, computer freezes Helldivers 2: It takes a few hours before my pc freezes PayDay2 and PD3: Too much lag and eventually after a few hours, these games do BSOD my computer. Currently, my Windows 10 is disabled Hyper-V but running some WSL 2, so I suspected that WSL 2 cause this freeze again. It's not about the hardware in your rig, but the software in your heart! Feb 8, 2023 · Ever since I logged into OneDrive in my computer, all of my files now have red X's or green checks. Detailed Steps to Fix Microsoft Word Freezing 1. Sometimes we can exit Excel entirely, but other times we need to restart the computer. If the previous method didn’t work out, you have to uninstall the OneDrive. To resolve this issue, I would recommend that you try the following steps: Uninstall both OneDrive and iCloud for Windows from your computer. When copying or deleting information from one document to another even a simple paragraph might take ages to be pasted. The Jul 4, 2024 · The application freezes after starting the computer, and the only solution is to kill the process and restart it. Many people have encountered the irritating issue of OneDrive freezing, leaving files inaccessible and causing delays in productivity. Restart PC and then sign in again to see if it stabilizes. 1. I ran the windows system file checker and got no errors there. Because I couldn't find the source of it, I tried to do a windows refresh using Windows Upate. e. Microsoft does not respond to messages left via onedrive and they provide no support via phone. Programs performing heavy disk usage like Windows Update and Defender scan may cause severe freezes. Aug 22, 2023 · This can happen when both applications are trying to sync files at the same time, causing a delay in response time. Step 2. Windows makes placeholder files with the same names as files that are on the cloud and not downloaded. Sep 29, 2024 · Some processes may be running on your computer that will prevent your OneDrive from working properly, causing OneDrive to constantly crashing. The longer the Oct 21, 2024 · Windows Updates: Windows updates that have not been completed or are pending can sometimes prevent OneDrive from working. Which then also kept on being hit by the freeze. Press the Windows key and type May 12, 2022 · Please try to boot Windows in safe mode and disable all Non-Microsoft services and then boot into Normal Mode. Oct 1, 2020 · I am up to date with all the Windows, Adobe, Chrome and Dell updates. Welcome to the official subreddit of the PC Master Race / PCMR! All PC-related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. Some time later, I see again that Onedrive is not running! At the very least, Onedrive should notify us that it just crashed and is off. Reinstall OneDrive: Open File Explorer and type the following in the address bar: C:\Users\ Double click the Update folder and run the OneDriveSetup file. There has been no improvement. Is there any way to verify the problem and fix it? Thanks. In other words, there was no process(es) causing explorer. At first, you have to uninstall the existing OneDrive app from your computer. Jan 9, 2025 · Microsoft has fixed a known issue causing macOS applications to freeze when opening or saving files in OneDrive. This occurs on macOS 15," the company said in a Friday update to a support document tracking the Jun 14, 2024 · After trying to unlink and re-link OneDrive, I left my PC open to sync all files overnight. Please wait until sync completed and try to re-open OneDrive and check still have the freezing problem. Jul 13, 2018 · i have moved ~80K files from dropbox to the onedrive folder on my laptop. After this time, the window will unfreeze and work perfectly normally until I click somewhere in the window again. Copy this and paste it into the dialog window, then press OK. Computer Manufacturer Dell Inc. This has occurred about 10+ times over the past 2 days. This system was running OneDrive without issue before a clean OS install. OneDrive freezing is a frustrating issue, but there are several ways to fix it. Nov 20, 2024 · So, I have done the typical, reinstall of the app and recreating the OneDrive folder. You could try the following suggestions one by one to see if these steps resolve the issue. And after the reboot, OneDrive restarted to work fine. Try this if your game is crashing. OneDrive will perform a full sync after the reset. After the Excel freeze is resolved either way, I've checked OneDrive and it says all files are up to date. Dec 19, 2024 · Use a cooling pad if your laptop overheats, as heat can cause freezes. the link you gave me shows I have the Update Options button and the message Updates are automatically downloaded and installed. Hold the CTRL button down while you are opening Word and select open in safe mode. Sep 19, 2024 · I've used OneDrive since 2019. Microsoft OneDrive (32 bit) Setup, Product version 20. I hadn't installed anything new on it, but randomly it needed a full hardware reset. After unlinking, sign back in to re-establish the connection. Matthew888 Nov 7, 2019 · Right click OneDrive cloud icon in System Tray at right end of Task Bar, choose Settings, then Accounts tab, then Unlink OneDrive. I talked with the dev for that game and the workaround was to disable the sync in Onedrive. Jan 22, 2020 · I am running OneDrive on my computer, and for some reason, whenever I try to open a file on iCloud Drive or OneDrive (either personal or business) using file explorer on my computer, the window will freeze up for about a minute. I followed the guide, but in Control Panel, I dont see any OneDrive for Business 2013, only a single OneDrive. You just have to love PCs. Dec 18, 2024 · Hi, dublin_ice. I have been trying to use the program OCCT to diagnose any issues but all it does is cause the PC to crash and not record why or state any errors. My troubleshooting process has involved signing out, relinking my Drive account, and reinstalling OneDrive. Please try to switch to another Windows user profile to troubleshoot further. Step 1 – Uninstall the OneDRIVE. My Windows 11 laptop randomly has started freezing all the time. OneDrive behaves Jan 29, 2024 · The only weird thing I've done is that I have OneDrive mounted in a folder inside of C:\ directly to facilitate Solidworks work within a team on a shared location in OneDrive. when I got back to the PC in the morning I was greeted by a blue screen of death. Oct 31, 2022 · Microsoft has confirmed and issued a fix for a bug in Windows 10, which could cause OneDrive to crash or close unexpectedly. Dec 29, 2022 · Start your computer in the Clean Boot state and see if OneDrive crashes this time or not. I read a closed thread with an identical issue but the solution provided was not feasible since it required running commands when the PC was frozen. The user opens a random document that is opened from the OneDrive directory. Your understanding and patience will be highly appreciated. In that case i am not sure how much installing office would play a part with creating the problem. The clean install resolved a system instability between CUDA and the Unreal Gamedev engine but introduced the current issue with Nov 10, 2024 · "Opening or saving files within Desktop or Documents folders can cause the file's app to freeze. 19041 Build 19041. Apr 16, 2025 · Yes, sometimes other programs on your computer can clash with OneDrive, causing it to crash. Dec 12, 2020 · So I restarted my computer to have that update installed. Oct 6, 2017 · As I said before, what we see is that every PC that is syncing Folder A will freeze when a number of files are updated in that Folder and they then try to sync the changes at the same time. Renaming a folder on the desktop may also trigger that. Frequently Asked Questions Why does my Windows 11 keep freezing? Freezing can be caused by software conflicts, outdated drivers, malware, or insufficient hardware resources. I can still make documents on the PC, save them to OD, and they seem to sync fine. The game doesn't know that and it will show you game saves you don't really have access to. Aug 19, 2014 · The problem looks like an issue even while working with other applications, or say logging into the system. Try to Reset OneDrive. Restart PC. My desktop icons are blank squares, no images. Then, clean up the OneDrive files and reinstall the app again. as it tries to upload files, the computer freezes. Please let me know if this works for you. exe to freeze and eventually restart so at this point the cause of the reoccurring crashes still remains unknown. I can't unzip files into My Documents (it freezes and I get the blue wheel of death). 016. Without doing this, OneDrive does not work at all. At the same time, you can also try directly creating a new empty file in OneDrive sync folder t We need to find OneDrive folder and delete it. Here are the steps to delete OneDrive cache data: On Windows Sep 26, 2017 · I have never had crashing issues on a game before with the exception of one other game, Infinifactory. But if the problem does not Nov 17, 2018 · Delete all the files and restart the computer. For this example we will take Microsoft Powerpoint, but the same happens with Word and Excel. Oct 5, 2018 · Hello Everyone, Most of my clients are currently experiencing some really weird issues with Office 365 in combination with OneDrive. Players may have this running without even knowing it since it comes prepackaged with a lot of Windows 10 devices. These clashes can happen with antivirus software, security settings, or even updates to your computer. 001. exe froze a few times and during those times, there wasnt any processing causing a CPU usage spike. In Windows 11, go to Settings > Apps > Installed apps , then click the ellipsis icon Jan 24, 2023 · However this has caused a large amount of files to queue up for updates in the app and it now completely freezes the computer when it loads, with 100% disk usage. So, remove the OneDrive cache data quickly and see if it improves your situation. Feb 25, 2025 · In Windows 10, go to Settings > Apps > Apps and features, then select Microsoft OneDrive and click Uninstall. You don't necessarily need a PC to be a member of the PCMR. We can get the syncs to complete but only after rebooting the PCs, pausing OneDrive and then doing the syncs overnight or on one PC at a time. I decided to wait, since my previous OneDrive re-install also had initially worked for a day before crashing. Hello, I have this inconsistency, in the context menu in OneDrive in Windows 10, when I right-clicked, "View Online" came out and in Windows 11, when configuring OneDrive, it appears, and when it finishes synchronizing the information, it disappears. Folder syncs – Users complain that some of the updates cause their OneDrive app to freeze when it synchronizes some folders. Completed System File Checker with no issues. Today, September 2024 - I'm finding that OneDrive is ridiculously slow - causing long delays when opening a file. If OneDrive keeps crashing, it’s a good idea to check if any other programs might be causing the problem and try to fix it from there. Clicking on it does nothing. Follow the on-screen instructions to reinstall OneDrive. The folder structure and contents of OD, as viewed through PC file explorer, is also accurate. Apr 23, 2019 · During the freeze OneDrive seems to go off in a perpetual attempt to sync files. 7. Feb 20, 2024 · I then open my Onedrive program again. Fortunately I disabled OneDrive Feb 26, 2019 · On my PC, however, any attempt to access a OneDrive item through file explorer results in it freezing, (not responding), and then explorer crashes. If not then Uninstall OneDrive in Settings > Apps > Apps & Features > Microsoft OneDrive. Apex Legends: Same usual case, pc freezes randomly in intervals between one game and maybe 2 hours Lethal Company: Freezes randomly during gameplay. It happens when they are opening a file that’s located in their OneDrive folder. Restart your computer. Nov 10, 2022 · 2. 0002 (June 17, 2022) If I copy the file to my desktop I can open and edit it just fine, so as a workaround I can copy the file to my desktop, edit it, then copy it back to OneDrive, but this is cumbersome and error-prone. Does anyone know how to activate it, or if it doesn't appear anymore. If it does not freeze, we might need to reset Word to defaults, click the following link and select the fix it. Please pay attention to whether OneDrive freezes when processing any tasks? Try to perform a clean boot, exclude third-party software and services, and see how OneDrive performs: Jul 6, 2022 · OneDrive appears to be up-to-date: Version 22. After that, please run OneDrive and check again. I can edit the OneDrive file from my Android phone with no problem. EDIT: You can turn off the "Preview pane" in Windows Explorer (at least for Windows 10) by clicking on the "View" menu item at the top of the ribbon. 0124. 3 days ago · But members have developed issues using OneDrive where documents freeze when in use. OneDrive saves a copy of your file in the cache folder whenever you open a file through Office. An example would be this: it takes anywhere between 10 to 30 seconds to open a 10kB text file. Possible cause: File Explorer is constantly checking for file and folder changes and for registry changes so that it may update the list of files and the navigation tree. 0003. 0003 Jun 4, 2020 · I disable Hyper-V, and my computer works perfectly fine until I update to Windows 10 version 2004 when the freeze starts to happen again. Sep 30, 2021 · Fix 2 – Uninstall, clean up and reinstall the OneDrive. now, if I let OneDrive sync at all, it just crashes my entire PC (added is a picture of the BSOD). Jan 12, 2020 · Hi, sorry for the delay. Check if the situation still happens on the new/another user profile. If you haven’t deleted the cache folder in a while, the excessive cache data can cause OneDrive to crash. This forces us to either work locally and then transfer to OneDrive after done with working with the document. If you don’t have another Windows user profile, please create a new Windows user profile, then switch to the new user profile. Check if the issue persists after reinstalling OneDrive. Press and tap the Win+R key to open the Run window, and type msconfig, click OK to go to System Configuration. What is causing it to stop running unexpectedly? Both my Onedrive and Windows 11 Pro is up to date. Open Word in Safe Mode Dec 9, 2014 · OneDrive causes browser to freeze when opening/editing documents Each time I open a file (lets say, a word document) online with OneDrive, it freezes and essentially crashes my browser. OneDrive is causing applications to run slow since these applications are waiting on OneDrive. I suggest you first try uninstalling OneDrive and then reinstalling it from the Google Play to see if this resolves the issue. To solve Dropbox causing computer to freeze on Windows 10 and Windows 11, you could use selective sync to reduce the number of files on your computer. microsoft. The reasons for OneDrive flashing and crashing are mainly compatibility issues and problems with the software itself as well as the system, which will be analyzed from the following aspects. Feb 25, 2021 · onedrive starts auto downloading files to pc when I access any folder, even though I use setting for keeping space on pc and downloading files only on demand. If the same problem still occurs after reinstalling OneDrive. Disable any Antivirus program or Windows firewall you may have for temporary purpose. The user was able to use the right-click contextual menu to open folders and files, but now it doesn’t work at all. Now it's been 5 days, and so far it looks like that Windows update somehow fixed the OneDrive problem. To check if some of these processes are running: Step 1. Dec 8, 2024 · I am kinda pulling my hair out. As Redmond explained when it first acknowledged the bug in November, it affects Oct 4, 2023 · Updates – One thing that may cause you problems is that Microsoft is rolling out essential bug fixes from time to time, which can interfere with how your OneDrive works. I have tried on both a Mac with Safari and on a PC with Chrome and Firefox. Jun 8, 2023 · This tutorial will show you how to uninstall or reinstall OneDrive for only your account in Windows 10 and Windows 11. Lee Yes, this has happened to me. Using File Explorer in any other local directory or mapped drive is not I've monitored task manager while explorer. It’s a Windows 11 device on a domain. OneDrive Personal keeps crashing after upgrading to Windows 11 24H2.
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