Aetna member services number. Contacting Aetna Better Health Member Services .
Aetna member services number Learn more about Provider Search: Learn more about the tools and resources available to Aetna members: Aetna’s mobile web: Mobile web flyer (PDF) Aetna’s member payment estimator: Contact Customer Support by phone or Live Chat. 24 hours a day, 7 days a week . Our toll-free phone number is 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. So, for example, the NurseNow call line. Or call Member Services at the number on your ID card. Do unused allowance amounts rollover? No, unused allowance amounts do not roll over to the next calendar quarter or plan year. Call Member Services to order a printed copy of your OTC catalog or call the number on your Aetna member ID card. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Aetna Better Health of Nevada members can use our online provider search. For language services, please call the number on your member ID card and request an operator. Want to know what your coverage is for eye exams, acupuncture, prescription drugs, lab tests or a colonoscopy? Or need to know the status of a recent claim? Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} Phone. Just call 1-833-657-2104 / TTY 711 or visit the Resources for Living website. Then, ask for an interpreter. Aetna Concierge has answers to help you make sense of your health plan. We are available 24 hours a day, 7 days a week. This includes HMO, PPO or HMO-POS plans. www. We’re here when you need us – day, night and weekends. (This information may be found on correspondence from Aetna. Member services and billing Member Services Aetna® 1-844-365-7373 Prompt 4 . service, eyewear, hearing aid, vaccine or fitness reimbursement you paid a doctor, healthcare professional, or service provider who did not bill us directly. Having a Behavioral or Mental Health Crisis and need immediate assistance? Call 1-833-491-1094 We’re here for you 24 hours a day, 7 days a week. Box 981106 El Paso, TX 79998-1106 Toll-free numbers for benefits. to 8 p. If you’re in a PDP plan, look at the “S” number on the bottom right of your Aetna member ID card to Aetna Better Health ® of Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. With telehealth services from Aetna, members can talk to a doctor by phone or video 24/7 so if you can’t make an in-person visit or want to avoid the ER, you have convenient support to take care of you. After you click submit, you will see your user name. S. ) Claim ID Number (If Post Service selected above. Fax. qxp 11/6/2008 9:46 AM Page II. com or call 1-800-872-3862. Innovation Health® 1-844-365-7375 . Post Service . 2. It is also required for filing online Death Claims(Form10-D, 20 and 5-IF). You can also find a list of Aetna Medicare phone numbers for Our Member Services team is available 24 hours a day. Then you will enter a password. Box 818051 Cleveland, OH 44181-8051 It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Do not give out your Aetna member ID number or other personal information. Simply enter your zip code to locate providers in your area. 855. Just call our toll-free number, 1-877-858-6507, to: Ask questions about benefits and coverage; Locate an Aetna Network Provider; Request a new member ID card; Connect to your 24 hour nurse line for your health questions We can contact Aetna Member Services in three simple ways. Contact Member Services Aetna and CVS Pharmacy® are part of the CVS Health® family of companies. PPO_intro_gen_eng_3_07. Aetna Provider Services Phone Numbers for Claims and Eligibility. Members: Email us or call Member Services at the number on your ID card. com or call the member services number on your member ID card for a prescription drug claim form. Call us or use the forms to send us an email. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Our Numbers To Know Aetna Member Services. Get answers about your medical plan and the programs and services that go along with it. How to find your Aetna Medicare plan name. Log in to your Aetna account to view claims, manage benefits, and access health services. Find a phone number. Provider Network : Indicates the network of healthcare providers that you can access as part of your plan. This includes ways to connect with Member Services. If it can’t wait until you see your doctor, call your plan’s Member Services number. Our Member Services representatives are available Monday through Friday, from 7 AM to 7 PM, eastern standard time. Skip to main content. Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. Call Member Services for more info about your dental benefits. If you get Aetna Medicare coverage through an employer, union, or retiree plan, you may need to contact your benefits administrator to update your address or phone number. We can help you decide if you need to go to the ER or urgent care. Aetna Better Health of Kansas Attn: Member Services P. Find prices for many doctors’ services, too! Visit the Provider Search site. Other ways to Call the Aetna Medicare Nurse Hotline number Call us toll free at the number on your Aetna member ID card. Visit AetnaMedicare. to 6:00 p. You can reach us at: 1 :h surylgh iuhh dlgv vhuylfhv wr shrsoh zlwk glvdelolwlhv dqg wr shrsoh zkr qhhg odqjxdjh dvvlvwdqfh If you want to learn more about our case management services, call Member Services. Box 818045 Cleveland, OH 44181-8045 Log in or register for Aetna member website to manage health benefits and view claims information. Include your payment and invoice in a stamped envelope. You can also learn about the support services available to you by clicking on the Emotional Support and Talkspace tabs below. If your ID isn’t handy, Important phone numbers. Transition of Care You can also ask us about any problems you may have with health care services. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. • Our Member Services telephone number Schedule your child’s first doctor visit right away. Don’t have your ID card handy? Find a phone number. Call 1-855-364-0974 (TTY: 711), 24 hours a day, 7 days a week. Or contact the Aetna International Member Services team 24/7, by calling 1-800-231-7729. National Dentist Line: Have a question? Call the National Dentist Line at 1-800-451-7715. Call 1-800-MEDICARE (1-800-633-4227) or ${tty}: 1-877-486-2048, 7 days a week, 24 hours a day. To sign up, call Member Services at the number on your ID card. If you speak a language other than English, we can help. Non-emergency transportation If you must travel 30 miles or more from your home to receive covered health care services, Aetna Better Health of Ohio will provide transportation. 1-844-528-5815 (TTY: 711). Just call Member Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week. Aetna member portal has Aetna CVS Health ACA plan members, do you have questions about paying your bill, renewing your plan or finding other member tools and resources? Find the answers here. 492. To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. Aetna Medicare P. If you are experiencing issues when searching for network providers using the links below, please call your Aetna Member Services at 1-888-725-1841, Monday-Friday 8am–6pm local time. Filing of nominations by members is mandatory as per para 33, 34 and 61 of EPF Scheme,1952. E-Nominations can be filed and updated by member during his/her service period. You can fax us at our toll-free number: 1-866-361-8495. Please provide the following information for the primary Insured/Member. We'll need your bank or credit/debit card information and member ID. Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. At your service. Aetna Concierge. So give them a call at 1-866-409-1221 (TTY: 711) . , you can use the provider search tool on AetnaInternational. our number may not have a name along with it on standard caller ID. Glossary; Web Privacy; Health Care Reform With Aetna CVS Health Affordable Care Act (ACA) individual & family plans bring you the quality coverage of Aetna® plus the convenient care options of CVS®. com. Aetna Better Health You can fax us at our toll-free number: 855-454-5578. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Member Services. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health . 1-800-468-1266 (TTY: Members: Email us or call Member Services at the number on your ID card. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna At Aetna, our number 1 goal is to make getting the care you need easy. When you go to or call the dentist, tell the office staff that you have Aetna Dental DMO. Then, choose the option for the Nurse Line. If you don't have or cannot find your ID card you can call the Corporate Contact Center. If you have a medical emergency, dial 9-1-1. Find information to help you get ready and stay updated. Description. Connect with our Member Services department by text, email, or phone call. Go back Questions? We're here to help. Based on where you move, you may need to At Aetna Medicare, we're here to answer questions about your coverage. That’s why your care team is here for you — to help you get the most out of your plan and reach your health goals. Aetna Dental: 1-877-238-6200 (TTY: 711) (follow prompts for dental coverage) Aetna Vision Preferred: 1-866-652-0018 (TTY: 711) Trauma and well-being resources. Medicare Helpline & Website — Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Member ID Number. Online. We provide plans that deliver the services members value with the type of cost clarity that gives peace of mind. and use the Aetna International app when you're outside the U. Member Services 1-855-221-5656 . Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health 24-Hour Member Services support line If it’s not an emergency, but you need medical advice, just call us at 1-855-456-9126 (TTY: 711 ) . 24-hour Nurse Line. For care management, ask to speak to your care manager. To reach them, call the number on Find the phone number to call for member services on your Aetna CVS Health member ID card. If you have questions about purchasing an Aetna Dental Insurance plan, please go back then select “Help finding a plan/renewing” in the drop-down. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Please call the number on your member ID card or contact us online. If you’re in a PDP plan, look at the “S” number on the bottom right of your Aetna member ID card to You can sign up online or call us at 1-855-242-0802 (TTY: 711). Please try again later. ; While Walmart is a go-to for in-store OTC card usage, online acceptance can vary. Allina Health | Aetna has a dedicated customer team trained to answer your questions. 877. 24-hour Nurse Line: Talk to a registered nurse day or night. 1-855-918-2259 . *, Pacific Time *for Medicare members hours are 8 a. If your ID card is available, please use the number on the back for faster service. Log in to Aetna's secure member website to manage your health benefits and access personalized information. 1-855-824-5349, Language services can be provided by calling the number on your member ID card. Plan sponsors and producers; please contact your Aetna representative for additional information. For questions or language assistance, It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Service & Cost Overview for Members video Members can call the Member Services toll-free number listed on their ID card or contact Aetna's National External Review Unit at 1-877-848-5855 ${tty} if they have any further questions regarding external review. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health We would like to show you a description here but the site won’t allow us. For swift and accurate claims processing and eligibility inquiries, (Member ID starts with W) 888-632-3862: Aetna Select Choice: 888-632-3862: Managed Choice POS: 888 Aetna is proud to partner with CVS Health to give you easy access to your card benefits so you can use and manage Then, have your email address and Aetna Member ID card ready to activate it in one of three easy ways: Call 1-844-428-8147 from 8 AM to 8 Plan features and availability may vary by service area. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Put your Aetna member ID card in your wallet or purse Activate your PayFlex debit card by calling the number listed on the sticker on your card. For personalized service, call the number on your ID card or log in to your member website. Banner|Aetna 1-844-365-7374 . Second, we access the Member Website with our Aetna ID to explore various support options, including phone, email, and chat. Based on where you move, you may need to enroll in a new plan. To find a provider outside the U. Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special Needs Plans Member Services Phone Number: A direct line to Aetna’s customer service for any questions about your coverage, benefits, or claims. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. ; Dentist Contracting Hotline: For PPO contract information, call the Dentist Contracting Hotline at 1-800-776-0537. aetna. Contact Member Services either online or at the toll-free number on your ID card with questions about selecting or changing a provider or PCP. Prompt 4 . With the Aetna member website and Aetna Health app, members can: • Check their claims status. 5789 **This is a general line, so you may experience hold times and/or need to be transferred. O. Aetna Dental members don’t need a member ID card to get dental care. Call us at the number on your Aetna member ID card to learn about your options, such as any options to get an emergency supply. For other language services: < Español | 中⽂ For the fastest service, dial the toll-free number on the back of your ID card; or call 1. Our toll-free phone number is 1 ‑ 855 ‑ 242 ‑ 0802 (TTY: 711). It's located on your member ID card. You'll get this service at no cost. All at an affordable price. Please report any scams by calling 1-800-447-8477 or online at https: We can also help solve problems getting health care services. Being healthy can be affordable, too, and Aetna offers discounts to its members to help save on a variety of health-related products and services. To speak to a VSP customer service representative, call 1. Learn about the single toll-free customer service number available to Banner|Aetna members and how to access health care cost estimator tools. 9028. Aetna Medicare Advantage members have access to Just call Member Services at the number on your ID card. Don’t use this form for prescription drug claim reimbursements. If you’re in an Aetna Medicare Advantage plan (MA or MAPD), your plan name is listed on your Aetna member ID card. Find A Provider You can search for a provider or pharmacy on this page. Find out about reducing out-of-pocket costs and join Need a quick answer to a health question? The 24-Hour Nurse Line is here for you. The information on the website will be available when you log in or register at aetna. To elp h Aetna review and respond to your request, please provide the following information. You can also log in to your account online to access plan details, pay your bill, send messages Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. ; National Medicare Dentist Line: Have a question? Call the National Medicare Dentist Line at 1-800-624-0756. ) Group Number. Our Member Services phone number is 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week. Already a member? Contact Member Services for help with your plan or to get info on a new plan. Third, we send a public message through the 'Help' section on Aetna's It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Individual & Family Plans Members Aetna and Banner Health provide certain management services to Banner|Aetna. Medicaid Managed Medical Assistance (MMA): 1-800-441-5501 (TTY: 711) Florida Healthy Kids (FHK): 1-844-528-5815 (TTY: 711) Tip: If you’re unsure whether your card is accepted at your local Walmart or online, consult your plan’s benefits information or call the Aetna Member Services number on your card. m. 888. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health By giving us your email address or telephone number, you agree to allow us to contact you about our health plans, services and/or educational information related to health care. E-Nominations can be filed and updated by member during his/her Have questions or need language help? Just call 1-855-242-0802 (TTY: 711). You can call this number from anywhere, even if you are out of town. If you want to learn more about our case management services, call Existing participating medical providers in Aetna’s network, find forms, Update your provider data such as service location, phone number, telehealth services, email and more. For language services, please call the number on your Find phone numbers and get the help you need quickly and easily. Write to us at. With our secure Member Portal, you can manage your Aetna Better Health of Maryland plan benefits, change your doctor, get new ID cards, see your claim status or personal health history, and more. Closed: Major Holidays (Interactive voice response system available) It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. This benefit is administered by Aetna, so members should not call Tivity/SilverSneakers. For additional language assistance: Español | 中文 | Tiếng Việt Current Aetna Medicare Supplement Insurance plan members may call the Aetna member services phone number by dialing 1-888-624-6290 (TTY: 711) 7 days a week, 7 AM to 8 PM CT. Our Member Services phone number is The mobile app takes the important features of the member website and packages them in an easy-to-use mobile format. Your Group number is indicated by "Group" or "GRP". Call Aetna Member Services: 1-855-339-9731 (TTY: 711) Monday through Friday, 7 AM to 5 PM CT Let us help you. Log in to find contact information specific to your area and plan. Service & Cost Overview for Members. Vision . you can call Aetna Better Health of Nevada Member Services at 1-866-815-3732, TTY 711, 24 hours a day, 7 days a week. Member Services Member Services is here to help you. The call is free. Dental 1-855-918-2259 . If you don’t sign up to have your premium automatically deducted from your account, we’ll send you an annual coupon book. If you need urgent or emergency care, call 911 and/or your doctor immediately. 324. If you need help in a language other than English or Spanish, say “Agent” to talk Use the contact numbers/links below to reach Aetna DC 24/7 - member services, personal health records, teladoc, online health coaching, fitness discounts, etc. Member service numbers. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Still need help logging in? Call us at 1-800-587-5139, (TTY: 711) Monday through Friday, 8 AM to 5 PM CST. Contact customer service: Call Aetna’s customer service at 800-US-AETNA, or (800) 872-3862 during regular business hours (Monday to Friday, 8:00 a. Call us at 1-855-651-4856 ${tty}, 24 hours a day, 7 days a week. ppoFM1. Your Aetna® member ID number. We’re here for you 24 hours a day, 7 days a week. Language Assistance can be provided by calling the number on your member ID Card. Skip to main content ; Find A Doctor Request A Quote Contact Us Search Submit Search. Mailing address . Address: Member Services and DSNP Customer Service. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). If your plan only covers prescriptions, search prescription drug plans (PDP). Just call 1-833-570-6670 ( TTY: 711 ) between 8 AM and 8 PM, 7 If you’re moving or getting a new phone number, let us know right away. Request a cancellation quote: Member Services: 24 hours a day, Just call the number on your ID card or 1-800-385-4104 (TTY: 711). Learn more about what's available to you as an Aetna® member. Be prepared to provide basic personal information such as your full name and member ID number. Please ask for an ambulance only in emergencies. Through your Aetna® member account you can manage claims, view plan details and more. 7 days a week in all time zones, call 1. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Call your dedicated Aetna Health Concierge, they're your GPS for navigating your health benefits. Download handbooks, provider and contact You also can ask us about any problems you have with health care services. Eastern time, excluding holidays). They’re able to support you in 240 languages and can help with questions about your benefits, how to find care, or submit a claim and much more. Use of emergency transportation must be for emergencies only. Find out about all of the resources available to health care professionals and learn how to join the Aetna providers network. The call is free. Beginning January 1, 2025, Aetna® will administer the North Carolina State Health Plan network, and members will need to re-choose a primary care provider (PCP) in the fall of 2024. Florida HMO & SNP members only: call 1-855-493-7019 (TTY: 711) anytime. If your Aetna Medicare plan covers your medical benefits, search MA/MAPD plans. Aetna member portal will be changing Find our Aetna Medicare Member contact info for supplement insurance, prescription drug plans, Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. Aetna member website and Aetna Health app. Entering text into the form field will activate a Contact Aetna Medicare Member Services for help with your Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. First, we call the number on our Aetna ID card to speak directly with a representative for personalized help. Aetna Member website support Call: 1-800-225-3375 (TTY: 711) between 8 AM–9 PM ET. You can reach us at: 1-888-604-6106 (TTY: 711) Contact Member Services. If you need a ride to your health care appointments or to the pharmacy to pick up your prescription on the way home from an appointment, call Member Services 1-866-212-2851 (ICP and Family Health Plan- FHP Members: Email us or call Member Services at the number on your ID card. All payments should be sent to the address listed on your invoice. You can receive answers to your questions by calling us at . You will need to register on the Aetna member website using your Medicare Advantage ID number For Enrollees who are already registered for the Aetna member website, you will continue to use the same user name and Aetna is If you have a medical emergency, dial 911. Skip to Content. Find phone numbers for all of your extra benefits with Aetna Medicare. also call our Member Services Department using the telephone number displayed on the member ID card or submit a request in writing to the address listed at the end of your Explanation of Benefits (EOB) or other correspondence received from Banner|Aetna. You can also write to us at the Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Resources For Living is not available for members with Aetna Part D (prescription only) plans, Dual Eligible Special Needs Plans Fill in the information below to register: The Member ID is the same number on your ID card. Call: 1 We've got your back . Members should call Aetna Member Services by dialing the number on their member ID card. please call the number on your member ID card and request an operator. Just call us at 1-855-300- Members. Staff on the nurse hotline cannot diagnose, prescribe or give medical advice. 2673150-01-02 (2/24) Please note: With In the Moment Support, you have 24/7/365, unlimited telephonic assistance from Resources for Living. Non-emergency transportation. Important telephone numbers and addresses . ATTENTION: If you speak Spanish or Somali, language assistance services, free of charge, are available to you. 2019 Aetna Better Health We would like to show you a description here but the site won’t allow us. PO Box 982980 El Paso, TX 79998-2980 You can also call Aetna Member Services by calling the phone number on the back of your ID card. Hours and services Member Services: Monday through Friday, 8 AM to 7 PM ET Call to learn more about Aetna Better Health® of Florida and how to get all covered services. Aetna Concierge makes navigating health care quick and easy. ) Service Date (If Post Service insert date of services, It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Not yet a Member? Email us or call ${anCompany} representative at ${groupPhone} (TTY: 711), ${nonAepHours} We speak your language. For language services, please call the number on your member ID card and request an Access Aetna Better Health of Ohio's dual Medicare and Medicaid member information. Log in to your Aetna Health account to access and manage your health benefits, find in-network doctors, and view claims. Toll-free number. A representative can provide you with your Member Services telephone number. Call Aetna ® Member Services at the number on your ID card. Just call Member Services at the number on your ID card. Member Services Have questions Aetna Better Health of Maryland 10490 Little Patuxent Parkway, Suite 600 Columbia, MD 21044. Call us at 1-xxx-xxx-xxxx (TTY: 711) Monday to Friday, [hours of operation and time zone]Our mailing address. Aetna Better Health of Ohio P. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Call Member Services/Provider Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week (and during all holidays). Individual & Family Plans Find more information about our offerings for individual and families in California and Florida. Need help Call Member Services at the phone number on your member ID card; Aetna defines a service as "never effective" when it is not recognized according to professional standards of safety and effectiveness in the United States for diagnosis, care or treatment. Regular checkups will help your Contacting Aetna Better Health Member Services . It’s a smarter, simpler and more convenient way to manage your health care and benefits. Learn about ACA health insurance done right. Just call 1-877-StateNJ or 1-877-782-8365 (TTY:711) Monday through Friday, 8 AM to 6 PM EST. Use the Aetna Health℠ app when you’re inside the U. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Members with Aetna Medicare Advantage (MA) and Aetna Medicare Advantage with Prescription Drug (MAPD) plans can log in or register for an account below. Make monthly payments using your coupon book . Aetna Member Services. to 5 p. They will be able to verify your coverage. 24-Hour Nurse Line. Aetna Better Health of Virginia Attn: Member Services PO Box 818044 Cleveland, OH 44181-8044. Aetna Better Health is not responsible or liable for non-Aetna Better Health content accuracy or privacy practices of linked sites The form is currently not available. Some plans allow online ordering via a dedicated link or portal set up by Walmart for Medicare OTC benefits. Your Aetna Member ID is located on the left side of your Member ID card labelled ID or ID #. 24-Hour Nurse Line: 24 hours a day, 7 days a week The nurse can answer your questions and help you make health decisions. 7195 (TTY: 711) Monday - Saturday 6 a. Aetna Concierge is here to help answer your questions. How to access programs and services For more help or questions about information contained in this handbook or how to access benefits, services and rewards please call Member Services at 1‑855‑300‑5528 (TTY: 711), Monday through Friday, 7 AM to 7 PM ET. Aetna Medicare Advantage members have access to contact information and resources specific to their plans. Enter your Aetna member ID number — you can find it on your Aetna ID card — and answer a few questions about you. Aetna International has a broad global network of health care providers. 800. . For general inquiries about Aetna call our Corporate Contact Center at 1-800-US-AETNA (1-800-872-3862). Pre-Service . ©2023 Inc. Behavioral health crisis line. Our nurses run that 24/7 to make sure that we get people to the right level of care. Representatives are available on the general line from 7:00 AM–8:00 Banner provides to the collaboration a number of different services. You can also find a list of Aetna Medicare phone numbers for questions about specific Aetna Medicare benefits. We know health care is personal and full of tough questions. ) Reference Number (If Pre-Service selected above. qxp 11/6/2008 9:46 AM Page I. Just call 1-833-570-6670 between 8 AM and 8 PM, 7 days a week. Mail. Be sure to have your member ID and email address handy. If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna. com after the start of your new Aetna coverage on January 1st. PO Box 7083 London, KY 40742 Aetna Medicare Longevity Plan (I-SNP) 1-844-826-5291 ${tty} ${hours} Address: Aetna Duals COE Member Correspondence. (Example 3 on the sample ID card below. Services for Hearing and Speech-Impaired (TTY) Call 711 24-Hour Nurse Line 1-855-221-5656 24 hours a day, 7 days a week . Member Services 1-888-238-6258; Informed Health Line 1-800-556-1555; Teladoc 1-855-Teladoc (835-2362) Aetna Maternity program 1-800-272-3531; Fitness Discounts Aetna Medicare allows you to talk to a registered nurse anytime about important health issues. You can reach us at: 1-855-620-3924 (TTY: 711) 24 hours a day, 7 days a week. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health How to find your Aetna Medicare plan name. Find out how to reach Aetna member services by phone, email, chat or mail. (Example 1 Important Telephone Numbers Aetna Better Health of New Jersey Member Services 1‑855‑232‑3596 (TTY: 711) Available 24 hours a day, 7 days a week Nurse Line Call Member Services at 1‑855‑232‑3596 (TTY: 711). Dentist Hotline.
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