We couldn t find a camera compatible with windows hello face. And update Bios and other drivers please click on the link.
We couldn t find a camera compatible with windows hello face No dice. I get a message "We couldn't find a camera compatible with Windows Hello Face". May 31, 2021 · If Windows 10 says your camera is not compatible with Windows Face Hello, install the Windows Hello FaceDriver and update your camera. I have tried a number of solutions given by Microsoft here. msc và nhấn Enter . Really? I opened the Camera app and the camera is working. I have checked in Device Manager and the Facetime HD camera is listed there. I get two messages: 1. 856 Sep 5, 2022 · Hi Basim, I'm Dyari. The set-up option is greyed out as well. I checked for driver updates. Method 5 – Check if Cameras are Disabled Under UEFI Settings. It is mandatory requirement for Windows Hello Face. SHOP SUPPORT. As for fingerprint, it requires that your computer has a fingeprint reader, typically it is its own button on the computer. Anyone owning a computer running the Windows 10 or Windows 11 22H1 operating system (or older) may find that Windows Hello facial recognition is not working. This option is currently unavailable. Now says "We couldn't find a camera compatible with Windows Hello Face. PC Data Center Mobile: Lenovo Mar 15, 2023 · I have a Lenovo ThinkPad T15g Gen 1 running Windows 10 Pro 22H2 64-bit. Feb 24, 2025 · I recently re-installed my Windows 11 PC. Before proceeding to the solutions make sure you try these workarounds on your computer. I rolled back the driver but that didn't work. I tried to uninstall the IR camera and 720P camera and search for hardward change, it reinstalled. If you see "We couldn't find a camera Jun 21, 2022 · Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability The LG Gram EVO 14" has a standard HD webcam which does not support Infrared, and so, you will not be able to use Windows Hello Facial Recognition. Set up has been greyed out. Re-enabled. please if anyone can help me replay Oct 31, 2024 · In today’s digital age, biometric authentication has become increasingly popular as a secure and convenient way to access devices and accounts. Here are some common problems that causes facial recognition issues are: Camera Compatibility: Standard webcams don't support Windows Hello facial recognition. Outdated web camera driver. There are various solutions: I tried to install HelloFace. Check UEFI Settings if Cameras are disabled. Camera functions on other programs just fine. If Windows Hello is not available, you will see a message: Windows Hello Face. Any help would be appreciated. I tried to check for all drivers updated for both camera. I tried to uninstall the Windows Hello from Device manager. I'm running Windows 11 Home, Version: 21H2, OS: Build 22000. Thanks for reaching out. to update the drivers. Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. Any ideas? Thanks! Jul 11, 2023 · click here and follow the troubleshooting steps HP PCs - Set Up Sign-in Options for Windows Hello (Windows 10) similar to windows 11 . Every time I tried, it returned "We Couldn't Find A Camera Compatible with Windows Hello Face". inf and does not react. In order to activate windows hello feature, your computer should have infrared camera (IR). 551. Another way to fix issues with Windows Hello is to check if the cameras are disabled. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". Your camera must be a regular high definition only, hence it will not work. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Dec 14, 2022 · Error: We couldn't find a camera compatible with Windows Hello Face. 4. May 3, 2024 · I recently purchased a new laptop with Windows 11. My Notebook has a an installed HP IR Camera Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. I am on 24H2 with latest updates. Mar 9, 2023 · This usually means that your camera is not compatible with Windows Hello face anymore. If you see "We couldn't find a camera Dec 29, 2020 · Face recognition to log in worked fine since I bought the XPS this summer but stopped working a few days ago. 3. Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. Mar 14, 2020 · I recently bought the HP ENVY X360 - 13-ar0118au laptop and in the product description, it was mentioned that it comes with Windows Hello that allows you to login with your face. followed an article of yours by stopping and restarting windows Biometric service and removing winbiodatabase folder contents. The IR driver shows in device manager. If Windows Hello is not available, you will see a message: Windows Apr 22, 2022 · After that, restart your computer and check if windows Hello has been fixed. Is the X1 Carbon Gen 9 simply not compatible with Windows Hello face recognition? May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. 0. Here, MiniTool Partition Wizard will tell you how to solve this problem. This did not allow the users to sign in to the system. Take care and have a good day. If its the built in camera in a laptop then. 'We Couldn't find a camera compatible with Windows Hello Face' The camera works properly, and its drivers up to date. Can you please provide the options. Common Issues with Face Recognition. Method - Check your computer to find the type of camera . com 4 days ago · Hello, This means the camera doesn't have infrared capability, which is required for facial recognition. I've We Couldn't Find a Camera Compatible With Windows Hello Face FIX [Solution]Are you experiencing issues with your Windows Hello Face recognition not working? Feb 3, 2024 · I tried to use my camera and it said it couldn't find a camera installed. I then updated the clock driver again but the Surface still can't find a camera. Please check and update Windows and HP support assistances drivers . Feb 25, 2024 · There's also an working fine 720p camera. 1. Once done, kindly perform the additional methods on this article to further troubleshoot the issue: https://thegeekpage. If you see "We couldn't find a camera Nov 12, 2019 · All of a sudden my Windows Hello has stopped working and on the lock screen it says, "sorry something went wrong, please enter PIN" and in settings it says We couldn't find a camera compatible with Feb 19, 2024 · Fingerprint sensors also uses the Windows Hello protocol and that works with Aspire 5 laptops. I have this same computer with the same config, and its working fine. Before I re-installed Windows, Hello (face) was working fine. Aug 21, 2024 · Windows 10 and Windows 11 operating system versions 22H1 and older may have MIPI camera detection problems . Control Panel > icon view > Device Manager . As stated, it was working fine before I reinstalled. version 20H2. Jul 12, 2024 · You can use it to unlock your Windows 10 device, but sometimes the facial recognition function may show you an error message “We couldn’t find a camera compatible with Windows Hello Face”. I uninstalled the biometric driver - no joy. I will be happy to assist you in this regard. Windows 10 Facial Recognition requires a webcam capable of IR (Infrared) or 3D technology Dec 28, 2019 · When i first booted my Surface Laptop 3 the Windows setup didn't include the setup of Windows Hello Face. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Dec 2, 2024 · My Windows11 Hello facial recognition recently stopped working. We Couldn't Find a Camera Compatible with Windows Hello Face I'm on Windows 10 Pro and my PC Info is Windows Hello Facial Recognition is more secure then most Nov 2, 2024 · Windows 11We couldn't find a camera compatible with Windows Hello FaceI have removed the drivers and then rebooted. See full list on drivereasy. Jul 13, 2024 · Đây cũng là cách sửa lỗi we couldn’t find a camera compatible with windows hello face nhiều anh em áp dụng. As of 2 days ago Windows Hello Face isn't working have to use PIN to sign in. my windows hello face recognition is not working. Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Hello face required 3D or IR camera, for omen it only use basic tech camera (only spectre and business laptop with custom camera spec is support) Edition Windows 10 Home. It says we couldn't find a camera compatible with windows hello face. Dec 9, 2024 · We couldn't find a camera compatible with Windows Hello Face. Windows Hello drivers, Windows Hello service should be in running condition. msc in the search box, and then press Enter. Updated the windows. I tried to delete WinBioDatabase files it doesnt work. . I have disabled the camera and rebooted. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Harassment is any behavior intended to disturb or upset a person or group of people. Jan 24, 2020 · As the title of this post says. Aug 12, 2022 · "We couldn't find a camera compatible with Windows Hello Face" I explored various threads on google and found out that "Facedriver" folder is also not available on my laptop. 2212. The camera is working properly when i Aug 20, 2024 · If your camera supports IR (Infrared) functionality, this driver update should enable Windows Hello to recognize it for facial authentication. " As far as I can tell I have not updated anything but I can't tell what the thing does in the background. Feb 17, 2022 · First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. You can vote as helpful, but you cannot reply or subscribe to this thread. . I haven't changed any settings but have updated Windows recently. 2. 685. Nov 15, 2021 · Hi Pippa I am Dave, I will help you with this. There can be many reasons for the feature failing to work. I hope this helps. Step 2: In this interface, you need to locate the Windows Biometric Service option. I get the following messages "This option is currently unavailable" followed by this message "We couldn't find a camera compatible with Windows Hello Face. OS build 19042. Feb 24, 2020 · To initially troubleshoot this issue, I would like you to follow the following steps below. I tried to uninstall the Windows Hello from Optional Features and reinstall I'm getting the error - We couldn't find a camera compatible w/ Windows Hello Face. If you are using Windows Hello Face for the first time, restart your computer; Make sure you do not have any pending Windows updates; Windows Hello compatible camera can Aug 16, 2020 · Your computer has the HD camera. Please help Nov 22, 2021 · Im trying to setup my surface pro with windows hello face, but i get this message?any help would be greatly appreciatedwe couldnt find a camera compatible with windows hello face May 3, 2020 · Nothing has worked, Camera drivers are installed, biometiric drivers are updated, still nothing will get hello face to work. Searched for better drivers. You can try the methods listed below to fix the problem and get the Jul 12, 2024 · Step 1: Press the Win + S on the keyboard. I am running Windows 10 on MacBook Air 2015. Jan 19, 2023 · How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11 Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). Is the laptop compatible or not . Can someone guide me on how to resolve th The Windows 10 Settings page for sign-in options says "We couldn't find a camera compatible with Windows Hello Face". Read more about this topic D3dx11_42. " Foll May 23, 2021 · 'We Couldn't find a camera compatible with Windows Hello Face' The camera works properly, and its drivers up to date. The camera works fine in other apps. I have checked your computer specification and it seems your computer d Feb 25, 2025 · How To Fix “We Could Not Find A Camera Compatible With Windows Hello Face” Method 1: Check If The Feature Is Installed Windows Hello Face is an optional feature on Windows PC. Jun 4, 2023 · Fix We couldn’t find a camera compatible with Windows Hello Face on Windows 11/10. Rolled back camera drivers and uninstall Aug 18, 2020 · Microsoft - Learn about Windows Hello and set it up . Rolled back camera drivers and uninstall Jul 5, 2021 · Windows Hello Face which has been working flawlessly for months has suddenly stopped working. Use your face to sign in to Windows, apps, and services. ” Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. I have an HP wide vision HD camera with integrated dual array digital microphone. The initial problem was that the setup proceeded all the way to the phase Dec 2, 2024 · My Windows11 Hello facial recognition recently stopped working. Checked in Commercial Vantage and the camera is NOT disabled there. dll Not Found: How to Fix it Dec 14, 2024 · If you are encountering the "We Couldn’t Find a Camera Compatible with Windows Hello Face" error, there are a few potential solutions you can try to resolve the issue. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. I tried to add face today but it is not Dec 2, 2023 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. May 2, 2020 · dell we couldn't find a camera compatible with windows hello face problem how to solve This thread is locked. Oct 30, 2024 · Use a compatible external camera: If your built-in camera is not compatible with Windows Hello Face, you can try using an external camera that meets the requirements. "We couldn't find a camera compatible with Windows Hello Face Asus laptop X515 intel core i5 license version Aug 15, 2023 · We couldn't find a camera compatible with Windows Hello Face i need latest compitible update driver camera - 8836580 Jul 11, 2023 · Product name : HP Envy x360 2-in-1 Laptop 14 I have not figured out what my laptop is missing that prevented me from enabling facial recognition sign-in option. Ran all system updates several times. There are several external cameras available on the market that support infrared imaging and 3D depth sensing technology and are compatible with Windows Hello Face. I am having trouble trying to setup Windows Hello Face. I see see myself. Windows Feature Experience Pack 120. I bought this laptop a week ago. But when I try to enable hello face it is showing that "We couldn't find the camera compatible with windows hello face". Mar 6, 2021 · the hello face is not working at all since I get this device my fingerprint is work well always give me this message ( we couldn't find a camera compatible with windows hello face hp envy ) I try all the siluations from youtube and the internet but still not working . غیر فعال کردن Fast Startup برای مشکل Windows Hello Face فعال بودن ویژگی Fast Startup ویندوز می تواند باعث بروز مشکل شود. By default, win 11 update auto updates only critical win updates, and nothing else unless you have made the mistake of selecting the "Get latest updates" option, and if you have turn it off. May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. پس اگر قصد استفاده از Windows Hello را دارید، بهتر است این ویژگی را غیر فعال کرده و مشکل را تست کنید. Fix 1: Restart the Windows Biometric Service on your system; Fix 2: Install the files inside the FaceDriver if you couldn’t find a camera compatible with Windows Hello Face; Fix 3: Update the Camera driver; Fix 4: Perform System File Checker Scan for May 8, 2024 · Whenever I tried to use Windows hello facial recognition it shows an error saying: we couldn't find a camera compatible with windows hello, but I do already have a Jan 29, 2024 · Attempting to enable face recognition unlock on your PC results in a notification from Windows stating, “We couldn’t find a camera compatible with Windows Hello Face. Fix We Couldn’t find a camera compatible with Windows Hello Face Error: Windows Hello face feature required three main components to work properly. After much poking and prodding Windows Hello sign in options now says We couldnt find a camera compatible with Windows Hello Face. Press & hold the Shift Key and select "Restart" from the power options. Trying to configure Windows Hello facial recognition and it gives following error: "We couldn't find a camera compatible with Windows Hello Face". Aug 18, 2020 · I am trying to enable windows hello face on my new pavilion cs3073cl but its saying that its unavailable and it couldn't find a compatible camera. Thinkpad has a fingerprint device, it works too. Feb 3, 2023 · We couldn’t find a camera compatible with Windows Hello Face. And update Bios and other drivers please click on the link. Windows Hello Facial recognition requires a special HD IR-3D camera, only a few high-end laptops have such an internal camera, not Aspire 5. Sep 7, 2022 · Windows Hello Face. If, after updating the camera driver, you still encounter the issue where Windows Hello cannot find a compatible camera, it might be necessary to contact Lenovo support directly for further assistance. After completing the setup and manually trying to configure it from the settings menu i'm prompted with the following error; "We couldn't find a camera compatible with Windows Hello Face" Apr 15, 2024 · If you are still getting the could not find a camera compatible with Windows Hello Face error, you need to install the Hello Face inf file. On analysing the error, we got to know about the factors that could be responsible for this problem in the system and they are listed below. Mar 10, 2025 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. In this informative video, we will guide you through the troubleshooting process for the error message "We couldn't find a camera compatible with Windows Hel We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. com/windows-hello-face-is-n Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Still nothing works. Open Category Cameras . - couldnt turn on camera. We couldn’t find a camera compatible with Windows Hello face. Laptop specs: Lenovo IdeaPad Flex 5 - Brand new. Windows is up to date. B1 : Tại ô tìm kiếm trên thanh taskbar > Nhập từ khóa services. Threats include any threat of violence, or harm to another. Windows Hello Face requires the high-grade IR camera Specifications Webcam HP TrueVision HD Camera with integrated digital microphone Device Home Page - References and Resources – Learn about your Device - Solve Problems NOTE: Content depends on device t I have new HP Envy laptop and plan to use the window hello, but when i goto sign in option to do setting for window hello, it prompt out:we couldn't find a camera compatible with windows hello Aug 18, 2020 · I am trying to enable windows hello face on my new pavilion cs3073cl but its saying that its unavailable and it couldn't find a compatible camera. Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Sep 11, 2020 · Hi Arshad I am Dave, an Independent Advisor, I will help you with this . Type services. This options is currently unavailable - click to learn more. shnfbmxdqsovrgtvgrquobmjzuwwuuksbodasjyzxejlmqzmpojbzcdgyiulvwanwxriebi