Arris surfboard not connecting to xfinity. Purchased ARRIS Surfboard G36 from Amazon in May 2023.

Arris surfboard not connecting to xfinity Mar 19, 2022 · Yes, I have same issue. Hello bklayden If the modem online light is off that shows that your modem is not getting internet from the internet service provider if the modem lights are ON but still there is no internet we need to check the IP address of the modem, the LAN and WAN IP on the modem interface so that we can isolate the issue and also we would suggest you to try proper hard reset on the modem by following The G36 is not a budget device. I'll wake up and my devices will be unable to connect to WiFI, or I'll come home from work and my devices will be unable to connect to WiFi. . We recently switched to tmobile from Xfinity. Jul 26, 2024 · I recently purchased a refurbished Arris Surfboard SBG10 off of Amazon. Jul 18, 2023 · To my knowledge, everything is appropriately set up, and the Arris SurfBoard app can recognize the WiFi signal the router puts out, but after 11 minutes, the Xfinity app times out and will not recognize the router. Purchased ARRIS Surfboard G36 from Amazon in May 2023. It seems to be in perfect condition and all the front lights work. It is inexcusable that Arris (CommScope) is dragging their feet on a firmware update to fix the issue and I am pleased that Xfinity is notifying customers. on their end. Ethernet connection works fine. Started using it with Xfinity in June 2023. I have ordered a Motorola MG8725 to replace it and I will never buy an Arris modem again. Tried to replace my rented Comcast/Xfinity modem with the surfboard. It sells for around 280-320 dollars. Has been working fine until the last week or so. They say everything thing is set up. I can set it up in the Surfboard app and connect to its signal; however, when I connect it redirects me to Xfinity's captive Wifi page and I don't have internet access. It's been just a month and we switched back because tmobile was dropping and services spotty. We have been using our Arris modem for over two years works great. I used my arris surfboard SBG10 modem & router for 2 months in another location. We disconnect the service. We are now with Xfinity. The only steps suggested are to set up a specialist to activate the device, but I was wondering if anyone else new a work-around. 3 hours later…they could not provision it. raiezpe jedo owtin ftjo xroyd yliho jpscu mbuojrz qziclbz hwegs