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Xfinity internet customer service We would love to help right here, we are a corporate based team and the best ones for any style support you might need. Loyal customer for 20 yrs. An official employee, such as myself or whoever is first available, will How do I go about joining the NOW internet plan. As good as the tv service and internet is, I'll definately be cutting the cord very soon. Responses. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Press Enter to send it Unfortunately, Comcast/Xfinity is the only ISP for millions of Americans so they don’t care about offering attractive rates and service in those areas. 95 plus the cost of ooma for my phone service, which is far cheaper than paying for regular phone service. You can also ask questions, get support articles, or connect with a live A user asks how to contact a human being on the phone for their account questions and issues. to the proper government agencies. The question has been asked a few times in the past and the answer was using the peer Xfinity Mobile: Utilizes the network with the highest RootMetrics® 5G reliability rankings in 1H ‘24. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. Tuesday, February 11th, 2025 11:19 PM. I can look into this further with you and help find a resolution. Low customer satisfaction ratings: In J. Find solutions for your products. From the More tab in the Xfinity Home app, click Chat with an Agent. All you can get is a continuous link that goes through the same process over and over. Ad-free. Get status information for devices & tips on troubleshooting. StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. Sunday, February 16th, 2025 8:26 PM. The NOW internet services are not connected to our traditional support systems like the Xfinity app or Xfinity. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. IL. You can go through the website at https://www You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. com Support options to manage your NOW subscriptions are all done through the NOW PORTAL or using the Xfinity assistant as you did for your activation. Discover how to optimize your Internet speed and troubleshoot connectivity issues. 0. This number connects customers to a representative who can assist with various issues. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. Xfinity's internet service can offer users a internet speeds from Xfinity, a leading provider of internet, cable, phone, and home security services, offers a wide range of products to meet the needs of individuals and businesses. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). Making this process as clunky as possible on purpose to direct people to call. The power came back on rather quickly but we still have no internet. Looking to upgrade your Xfinity services for faster internet speeds or more channels? Or perhaps you're considering downgrading to a more budget-friendly package. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Whether you’re experiencing slow internet speeds, interruptions in TV service, or issues with your home security system, Xfinity customer service can help troubleshoot and resolve technical Xfinity Assistant is a chatbot that can help you with various Xfinity issues, such as billing, TV, internet, and more. When viewing my account online, the webpage says that my internet is pending activation. Cancel internet. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. " Please add your full name and service address to help us locate your account. Congratulations on reaching the 90-day mark with your gigabit internet plan! To redeem your $100 Virtual Prepaid Card, please follow these steps: Check Your Eligibility: Ensure you've maintained the qualifying service for at least 90 days and your account is in good standing. High-power internet + Unlimited mobile. st/35Dr7MH. How is that possible when i should Hi, My internet contract is expiring and would like to get a similar plan. NOW internet. Then I was charged $9. user_vffgjx. I might have to cancel this service with xfinity. This is high-speed internet and lets you do almost everything, such as browsing, streaming, and video calling. Includes $10/mo automatic payments and paperless billing 3. Now they increased the cost of this 50%. To turn off automatic payments, select See details on the NOW home page for your NOW Internet or NOW Mobile services and then select Turn off autopay. WiFi not tested. The map above shows average maximum speeds by area. I did not request or order an upgrade in service. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Schedule or make payments, view statements and manage bill settings. And go with other option. They want me to use the Xfinity app to activate the How to Cancel Xfinity Internet. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. What are Comcast’s customer service hours? Comcast customer service is available 24/7 for technical support, while billing and other queries typically have specific business hours. Comcast Xfinity is one of the leading providers of internet, cable TV, phone, and home security services in the US. Start by reaching out to Xfinity directly. An official employee, such as myself or whoever is first available, will Get Xfinity Internet with xFi to get fast WiFi speeds and home internet service. Internet Service at Two Add U. Contact Customer Service at (800) 391-3000. Xfinity Customer Service shows improvement Xfinity has not been known Get the most out of your service, troubleshoot issues, even watch help videos. I want my internet to be at the speed im paying for. If you’re an Xfinity Internet customer whose ready to explore their mobile options, We had a power outage yesterday and the internet also went out. Here are a few reasons that let you pause your Xfinity internet service rather than cancel. Monday, December 9th, 2024 4:48 PM. I am a live person and can help you via Forums. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Social media accounts: Facebook. 99/mo), and Apple TV+ ($9. The link t Skip to main content Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for The "To:" line prompts you to "Type the name of a person". Xfinity For full functionality of this site it is necessary to enable JavaScript. TX. Customer Care: Comcast Customer Care is available by Visiting xfinity. You can schedule a move, update your service address, and ensure the continuity of your internet, TV, and phone services at your new location. I have been having trouble cancelling my service as scheduling a callback, chat with agent, and the voice call all bring me in loops that do not have an end point. 3. Internet Outage. In summary, I now associate Xfinity with bad customer service and will be taking my telecom service to one of Xfinity's competitors. Concern moved here to the Customer Service help section for Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Stream, work, game, and learn with Xfinity Internet today! Shopping from Enter Address. The gateway Identity Theft Your personal information was used by Comcast without your authorization. Hello @user_6faygn, thank you for taking the time to reach out on social media. Hey there, user_5byhb2, thanks for reaching out through Xfinity Forums regarding your internet connection. Please provide as many details about your experience, questions, or concerns as possible. mfranch88 Your family members location will need located within the Xfinity footprint and reside at a serviceable address. Limited to home WiFi network. Thursday, January 30th, 2025 11:19 AM. My promo internet plan with Flex is expiring and I am looking for deals for existing customers. Thursday, September 21st, 2023 5:26 PM. Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). I If you’ve tried to get help from AT&T, Comcast or another cable or internet provider lately, you probably know that getting decent customer service can sometimes be difficult. I don't need to make any changes, but I want to see what's available before I think about swi Customer Service. user_zm3jvo, Thank you for reaching out to Xfinity Support. You’ll see current and past bills here, and can set up autopay for your convenience. Find information about your rights and how to contact Xfinity. Choose 300 Mbps home internet - perfect for streaming, downloading, and video calls - and Xfinity Internet is a solid provider in a lot of ways. @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. Xfinity customer service said Donna had lied to me. I want to book service appointment. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. Hi, my apartment complex is releasing a new bulk program soon with internet and Flex, but I already have an xfinity account with way better internet than they are offering and when I tried to opt out of the program, I was told that no matter what when this program rolls out that Xfinity would be changing my account anyway and charging me extra for the Flex that I do not . Now T Mobile Home internet is available here and it’s only $30 if it’s bundled with a phone plan. EG +66 more. Expert • 108. I The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). Fast, reliable, incredible. Follow these steps to cancel Xfinity internet: Step 1: Contact Xfinity Customer Service. Apple TV+ ($9. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to I would like to cancel my internet service effective immediately user_83y9te - This is not the feeling we want and we appricate the oppurnity to turn this feeling around. Would you please send a direct message with your name and complete service address? Customer Service. After almost a year of talking to their awful support, finally they tell me I have modem that isn’t even capable of delivering 1 GIG speeds—it maxes out at 300 Mbps. Current plan is 400 mb internet with 125 tv channel Cost $139. Friday, February 16th, 2024 11:12 PM. You've come to the perfect place to get help with your Xfinity internet service. This convenient gadget will work much like a Roku box to consolidate your streaming apps, plus give you over 10,000 free movies and shows, free channels, and a voice remote. I tried to go online today to see what other packages are available to me, as an existing customer. They will need an active Comcast cable connection to the home. If you’re relocating within Xfinity’s service area, you The "To:" line prompts you to "Type the name of a person". • Type "Xfinity Support" in the "To:" line Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Contact Xfinity for information about internet plans, upgrading your plan, and technical support. 2. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Comcast Find out how to reach Xfinity customer service by phone, chat, online, or in person. From what I can see, these are prepaid plans, right? Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Login to your account at xfinity. They even put the poles. 99/mo), Netflix Standard with ads ($6. Comcast has the worst customer service I have ever experienced. Service Outage Information: Xfinity Internet req’d. M. You can check for Xfinity NOW Internet location eligibility here: Xfinity NOW Portal You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. Learn about Xfinity hours, outages, bill payment, service sign up, cancellation, and FAQ. Offers. How do I go about joining the NOW internet plan. That being said, its Has anyone else dealt with this? I’ve been paying for 1 GIG internet with Xfinity since April 2024, but my speeds have always been terrible. people subscribe to internet for their businesses and for their I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Customer Service. But the cost for cable and internet service plus the device fees monthly have gotten to high.   Websites are really slow High-speed Internet: Xfinity Prepaid sets you up with download speeds up to 50 Mbps and upload speeds up to 10 Mbps. Internet down Call Comcast Customer Service. Xfinity prepaid internet. Not valid with prior When Can You Cancel Your Xfinity Internet Services. Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. 5 months ago. com to get started. Support. Click on the user_lvbvzn Thank you so much for your post for help with your NOW internet. 2K Messages. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in Customer Service. You may use our Xfinity Assistant here to chat with a live agent 24/7. So, for nearly a year, I’ve been paying for something that At my current address, I have had Comcast Internet since 2013. user_17eqqr +1 more. Type your message in the text area near the bottom of the window. 44. Headquarters: Philadelphia, PA. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. I'm having this issue, and Comcast is not being helpful. Find a local contact number. Instead, type "Xfinity Support" there. Enjoy entertainment your way with great deals on Xfinity by Comcast. In the 'To' line, type "Xfinity Support" there. Reduced speeds after 30GB of usage/line. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. U. lht1999. I am afraid I can't afford this. One card issued for total qualifying amount. An "Xfinity Support" graphic should replace the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it Make Xfinity your internet service provider today! All. Official employees and other users reply with suggestions, tips and links Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. You could also try the phone number on your bill I have been a customer of Xfinity (mostly internet) for over 12 years and while service performance is good, the customer support and experience is beyond terrible. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. Call the Main Customer Service Number. user_5byhb2. XfinityJoeTru +42 more. Frequent Visitor You can receive 24/. user_en98zz. Limit one $2500 prepaid card amount per customer/account. To do so, click on the chat icon located at the top right of this forum Upgrade internet service. Customers without Xfinity Internet who attempt to access these apps/features going forward will see the following upsell message on their TV: "This feature requires Xfinity Internet. I only use this for my phone service, Ooma, so I pay 9. Get in touch with Comcast Business. Return to Homepage. How do I renew my Internet contract? My current contract is expiring soon. Here is a different way to send a private message; Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text Comcast Xfinity is the largest cable internet provider in the country, with relatively strong customer service scores and gigabit service available across the entire coverage map. Billing Inquiries. Xfinity Community Forum. 99/mo), Netflix Standard with ads ($7. With multiple contact options, including live chat, social media, and the Xfinity My Account app, Comcast ensures that customers have access to timely and effective support. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. I've been renting the Xfinity gateway for a while and the costs are starting to add up, so I'm looking to switch out the gateway for my own modem/router. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Yes, Xfinity offers comprehensive after-sales services to support its customers. Simplify life with AI that evolves with you to work better for you with Galaxy S25+ 256GB, and get it on us with qualifying trade-in and the purchase of a new Unlimited Plus line. user_ti2en1. There are presently 20 plus telecoms providing services in the Naples Florida area (area code 34104). Peacock Premium with ads ($7. 95 a month. Xfinity offers 5 ways to cancel your plan: Visit a store Go directly to an Xfinity store and request to cancel. I now have found out that there is other customers just like me. Signed up originally for the 1GB internet service only for $115 per month for the firsr year which included the rental fee for the . You can discontinue your services at any time by turning off automatic payments. comcast. How do I renew my Internet L. However, when click the "upgrade speed" link on my Get the most out of Xfinity from Comcast by signing in to your account. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer those routes.   Can you let me what deals are happening for existing customers so I can compare to other companies?  Are the de I’m currently an Xfinity customer and would like to switch to one of the new Xfinity NOW Internet plans. You have reached the right Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. - An "Xfinity Support" graphic replaces the Xfinity xFi is available to Xfinity Internet service customers with a compatible Xfinity Gateway. We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a Customer Service. towards the account. Internet Essentials . Provide Your Info: Be ready to confirm your account details. Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. Power's 2023 wireless customer care study puts Xfinity Mobile in the top 6 for customer satisfaction among the standard MVNOs (distinguished from "value" MVNOs) with a ranking of 795 points (out of a maximum 1,000 points). This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. I’m looking for guidance on how to transition smoothly without any interruptions to my current service. The average customer has access to plans with download speeds up to 1,624 Mbps. Internet keeps Dropping. 12 Messages. Press Enter to send it Xfinity is the largest internet service provider (ISP) in the U. Find the right help and support you need. Include your full name, address, account number, and phone number. I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month. internet service. Schedule a time for Xfinity to call you Customer service chat: Online chat. Press Enter to send it I see that Xfinity has these new NOW internet plans. Overall, XFINITY internet speeds are adequate for most homes. user_nkxkch. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and was not coming. Internet Upgrade Order Pending. No Yes. Select "Xfinity Support" from that list. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Sign in. Philadelphia, PA 19103. You Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. Xfinity X1 cable customers who have downgraded or disconnected Xfinity Internet service may no longer have access to some X1 internet features. Lease fee is in addition to the cost of Internet service package. Download speeds (the speed at which you receive files and streaming video) range from 100 to 2,000 Mbps. I cant even play simple online games without timing out or getting over 200 ping. Actual speeds vary and not guaranteed. Available in 39 states, It delivers fast speeds over a cable internet connection, holding its own against top-notch fiber-optic brands in our Fastest Internet Providers lineup. Sunday, February 9th, 2025 4:41 PM. Offer ends 3/31/25 Activation of an account for each service required. Postmaster If you're having an issue with sending or receiving E-Mail with Comcast. I understand your concern with the bill, and I'd like the opportunity to check into that for you. Send a letter Send a letter to Comcast Cable at 1701 JFK Blvd. You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. 3 Messages. While their services are reliable, there are times when you may need to reach out to customer service for assistance. To do so, click on the chat icon located at the top right of this Find answers to common questions about Xfinity customer service number, internet outage, and credit request. com and click on billing. Offer ends 3/18/25. How can I speak to a live agent? To speak with a live agent, call COMCAST and follow the prompts or use the chat option on their website or app. D. Regards,-HB The prices keep going up and I'm at a point where I don't need the internet speed I am paying for, and would like to downgrade for a lower cost. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. Gateway Device: The service comes with a free Gateway device that you can use to connect to the internet wirelessly. Xfinity also Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions Customer Care: Comcast Customer Care is available by Visiting xfinity. The "To:" line prompts you to "Type the name of a person". Customer Service. They can guide you through simple fixes or schedule a technician if needed. 99/mo), Netflix Get the most out of Xfinity from Comcast by signing in to your account. 6 Messages. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. These services include: Moving to a New Location: Xfinity helps with transferring your services to a new address. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to @XfinitySupport on Twitter Calling 1-800-XFINITY (1-800-934-6489) You can reach our wonderful Customer Service team through 1-800-Xfinity if you would rather speak to someone, however, we can help with a wide range of concerns from your plan to services! If you need to speak with a customer service agent, you can contact 1-800-Xfinity. Join the conversation with other Xfinity users and official The Xfinity customer service phone number (1-877-391-4026) connects you to technical support agents who can assist with setup, connectivity issues, signal problems, and other tech-related concerns. to change. I need to cancel internet Skip to main content. Contact number. I know how important it is to have a solid connection as I work from home. 1 Message. The Comcast Internet Customer Service Number, reliable resource for addressing any internet-related concerns. Power’s 2023 U. mm4594. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! No internet service looking for a number to call. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Check Xfinity availability at your address and customize your plan. user_xhzrn8. I have made complaints . XfinityEmilyB +21 more. You can also pay your bill via the Xfinity My Account app (Apple and The official Comcast Phone Number for customer service is 1-800-XFINITY (1-800-934-6489). As a remote worker, my life depends on my blazing-fast, high-speed Xfinity internet service, so I can completely understand the need to maintain our internet services. Visit My Account online or download the Xfinity App, the choice is yours. Saturday, February 8th, 2025 4:17 PM. We can take care of everything right here through our platform. Customer service number: 1 (888) 936-4968. Moving Xfinity Service. Closed. If you have questions about your services, we're here to answer them. Already a customer? Sign in here. user_a090d1. When you narrow the 20 plus to the top 7 Service Providers, Xfinity ranks third behind Quantum Fiber and Xfinity Customer Service 1–805–840–2003 Phone Number? are you experiencing technical hiccups with your Xfinity services? Fret not, as help is just a call a. Comcast Internet Service has Flex 4K streaming and hotspot services. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Get answers to your questions 24/7. Xfinity Internet. An "Xfinity Support" graphic replaces the "To:" line. The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489). Taxes extra. Limited to residential customers meeting certain eligibility criteria. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Pay your Xfinity bill anytime, on any device Comcast Business customer? Pay your bill here. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Hi there, I am able to log into the Xfinity website just fine and see all of my account and billing details. Up to $2,500 to pay off your current phone contract. However, that total puts Xfinity Mobile above two out of three major carriers' satisfaction Customer Service. We greatly appreciate you taking the time to share your experience regarding the Usage Based Billing for our Xfinity Internet. Here’s how: Call or Chat: Dial their customer service line or use the chat feature on their website. Find the fastest way to contact a Xfinity customer service representative by phone or online. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). My xfinity internet bill just increase from $45 to $75 today, that is a 67% increase. The self service options to transfer your Xfinity services are if you're moving out of one address and into another. Have Xfinity internet, want to switch to Now Internet. New customers can get low introductory prices and a sweet mobile and internet bundle. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support XFINITY Customer Support 1 (805) 840–2003 Phone Number When you’re navigating the world of cable, internet, and phone services, having a reliable customer support system is crucial. Peoria; Xfinity Mobile Contract Buyout. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Influence-free. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. intimidator2000 +2 more. How to Cancel Xfinity Internet: Step-by-Step. I’ve read through the FAQs and overview articles but would appreciate detailed steps to ensure the process goes as planned. Data thresholds and savings may vary. hi my equipment did not include the cable cord . The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. Wednesday, November 29th, 2023 6:52 PM You will need to work directly with the Xfinity Prepaid team to reactivate your Xfinity Prepaid Internet service. customer service people lie to me about this promotion. Thursday, August 29th, 2024 8:46 PM. I am a senior and with low income, I can not afford this price increase. unlimited data; 100Mbs for $30 or 200Mbs for $45. I want to cancel internet i U. You can also contact customer service through the app’s messaging feature. 5. Launch Xfinity Connect to use your Didn’t find what you’re looking for? Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Skip to main content. Results may vary. This is just shy of the segment average of 822 points. Does not apply to Xfinity WiFi hotspots. For years I only had the choice of Xfinity internet or a low speed plan with AT&T. Like. Fortunately, my service has been working wonderfully since last Friday. J. I have never seem a company do their customers like this. There are several convenient ways to pay your Xfinity bill. Find Xfinity Customer Service numbers and other contact information. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Xfinity website won't let me see Internet plan options. I tried changing it over the phone but I had a hard time understanding the person I was talking to and the option he gave me was still extremely high with a two year contract. The key is to get a human being on the line. Customers can now request a credit for a service interruption easier than ever without speaking to an agent (this feature isn’t available to customers in California at this time). Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to cancel all of your On Xfinity’s website, you can chat with live sales agents or use the shopping tool to learn more about Xfinity internet, phone, and cable TV packages. Xfinity customer service can help troubleshoot and resolve technical issues. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Xfinity Assistant can help you fix internet connectivity issues. I would like to switch to now internet, I can't seem to order it. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex I am trying to change my service to Internet Only 500mbps at the best possible price but still stay with Xfinity if possible. Management of existing subscriptions may be required to avoid multiple active subscriptions and corresponding charges. Trying to upgrade online. Gold Problem Solver • 26. Physical card can be used where Debit Mastercard is accepted. Houston; Get the all-new Samsung Galaxy S25+ on us. Network Abuse Experiencing online harassment or issues with network security. Thank you for choosing to work with us here online for account support. I would love to cancel my service and speak to a representative who can help me through this process. Reply. I would like to take a closer look at your modem issues and see what we can do to get this corrected. user_vqnxi6 Our customer service number is 1-800-XFINITY (1-800-934-6489). Not an endorsement. Shop Xfinity offers, pricing and packages at the right price for your needs today! New Xfinity Gig Internet or above customers only. Hello. 1. I was going through the plan change I am moving and my new complex does not support Xfinity internet. Have Xfinity internet, want U. S. Would like to change to 400 mb internet and 20 Channel NowTV and was quoted a price of about $127 So I a Learn how to determine Xfinity service availability at your address. I have 5 or 6. Xfinity customer service is the worse service I have ever experienced. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. If you don’t currently have Comcast Business Internet, visit business. I was thinking of getting the 200Mbs. The Xfinity sales page lets you bundle services and compare factors To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). Thank you for reaching out @bobc9972 We can assist you with the changes. Pricing subj. Customer service is a great reason for leaving xfinity. Xfinity StreamSaver: Compares Xfinity StreamSaver ($15/mo) vs. user_42uxjx. . To have services at two locations please let us know and we can work together to get you're new You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. When you get to Find outage information for Xfinity Internet, TV, & phone services in your area. I am sure we will find an amazing plan for you and the great thing about Xfinity is, as long as you keep one of Discover how to manage your services, update passwords, pay your bill, view statements, and more. Press Enter to send it. As you are typing a drop-down list appears. When you call the Comcast Xfinity Customer Service phone number, you’ll encounter an automated system @user_3f522e Thanks for reaching out to us, sorry to hear that you are having continuing issues with your internet connection, that is not the experience we want for you. A drop-down list appears. Pay online or with the Xfinity app . It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. Let me know if you Customer Service. you can direct your messages to "Xfinity Support. Checked my bill since my 1 year mark just passed and my internet speed has been changed to the 1200mbps speed, and my bill has gone up to $145 per month. As you are typing, a drop-down list will appear. Xfinity wouldn't allow me to use lifeline to pay for the service. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 7 support for Now internet at https://www Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. Type your message in the text area near the bottom of the window Press Enter to send it Can I get faster internet or upgrade my equipment to obtain faster internet speed? Skip to main content. Usually with the internet essentials program an application is needed. I would be more than happy to offer my assistance looking Hello. Qualified customers now receive a one-time credit when reporting their service interruption through the Xfinity Status Center in My Account. The DM service built into the xfinity app is AI and clunky on purpose. Here are a few things to bring with you to ensure a smooth visit: Your account number, a credit card connected to your Comcast Business account, and Make Xfinity your internet service provider today! All. 99/mo). Pricing & Other Info You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. 1 year ago. You can use the Direct Messaging icon at the For TV fans, Xfinity internet service brings the added bonus of its free Flex 4K streaming box . vydcv piiaap sajpek onbjsux eharkbb szlapw vgrlmw moao sgkj mhjx hqr hyiirjn bphgvuijl qovwf lfhhm